Services & Support

Veeco believes in making a material difference through offering superior service, being a trusted partner and providing unmatched technology solutions. 

Services & Support

At Veeco, we believe in making a material difference through offering superior service, being a trusted partner and providing unmatched technology solutions. Our Certified Field Services Engineers provide local support to a global install base for around-the-clock coverage that keeps your R&D or manufacturing goals on track.

How Veeco Makes a Material Difference

Around The Clock and Around the World Coverage
  • Global technical product support experts to manage escalations and hard to solve issues quickly
  • Access to spare parts with a global footprint, 24 x 7 access and expedited deliveries
  • Fast-track installation availability to enable quick ramps
Improve and Extend Your Capabilities
  • Refurbish and repair programs locally to lower your cost of ownership and decrease turn around times
  • Capital Extension Program available to extend your current install base with the latest capabilities.
Comprehensive Coverage by Best-in-Class Field Service Engineers
  • Performance guarantee programs such as guaranteed cost of ownership or uptime
  • Production support programs to cover your tool or fleet for any issue with proactive staffing and parts planning

 

COVID-19 Customer Update

Given the difficult circumstances of the global COVID-19 pandemic, we offer our customers new, remote support capabilities.  As an essential manufaturing company, we will support, improve or remedy your production challenges. Reach out to see how Veeco can support you.